Privacy Policy

BackyardBlend Privacy Policy
This Privacy Policy explains how Backyard Blend (“Backyard Blend,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit or interact with our website (the “Site”), request a quote, submit an inquiry, contact us, or otherwise engage with our services.
By using the Site or providing information to us, you agree to the practices described in this Privacy Policy.

1. Who We Collect Information From

We may collect personal information from:
Visitors to our Site
Individuals who submit inquiry/quote forms
Business contacts (e.g., distributors, wholesalers, contractors, project buyers)
People who contact us via email, phone, WhatsApp, social media, or other channels
Applicants or people communicating with us for business cooperation

2. Information We Collect

Depending on how you interact with us, we may collect:
A. Contact & Identity Information
Name, company name, job title, email address, phone number, country/region

B. Business & Inquiry Information
Product interests (e.g., carport type, greenhouse type), specifications, project details, quantity estimates, preferred delivery terms, destination, timeline, attachments you submit (e.g., drawings)

C. Transaction & Logistics Information (If applicable)
Shipping address, delivery contact, invoice details, and order-related communications
(Note: if payments are handled by a third-party payment provider, payment details are processed under their policy.)

D. Usage & Device Information (Automatically Collected)
IP address, browser type, device identifiers, pages visited, time spent, referring pages, clicks, and similar usage data

3. How We Collect Information
We collect information:
Directly from you when you fill forms, email us, message us, or request a quote
Automatically via cookies and similar technologies when you use the Site
From third-party platforms when you interact with our social pages or ads (as permitted by their settings and policies)

4. How We Use Your Information
We may use personal information to:
Respond to inquiries and provide quotations
Provide product information, specifications, shipping/packing details, and after-sales support
Improve our Site, content, and customer experience
Send operational communications (e.g., quote follow-ups, technical confirmations)
Send marketing communications where permitted by law (you can opt out anytime)Conduct analytics and measure performance of campaigns/content
Prevent fraud, abuse, and security incidents
Comply with legal obligations and protect our rights

5. Cookies, Analytics & Advertising Technologies
We may use cookies and similar technologies to:
Keep the Site functioning properly
Remember preferences
Understand traffic and page performance
Measure ad effectiveness and improve relevance
Analytics & advertising tools may include (examples): Google Analytics, Meta Pixel, or other conversion/remarketing tools. If used, these tools may collect identifiers and usage data to help measure performance and show relevant ads.
Managing cookies: You can control cookies via your browser settings. If you disable certain cookies, parts of the Site may not work as intended.

6. How We Share Information
We do not sell your personal information for money. We may share information:
With service providers who help operate our Site, communications, analytics, hosting, and customer support
With logistics/delivery partners when needed for shipping or quotation (e.g., destination, contact, item details)
When required by law, regulation, or legal process
To protect rights, safety, and prevent fraud
In connection with a corporate transaction (merger, acquisition, restructuring), if applicable
Third parties process data according to their own policies and agreements.

7. International Data Transfers
We may process or store information in countries different from where you live. When we transfer personal information internationally, we take steps intended to provide appropriate safeguards as required by applicable law (e.g., GDPR/UK GDPR).

8. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, such as:
Handling inquiries and providing support
Maintaining business records and compliance needs
Resolving disputes and enforcing agreements
Retention periods may vary depending on the type of data and legal requirements.

9. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure.

10. Children’s Privacy
Our Site is not intended for children, and we do not knowingly collect personal information from children.

11. Third-Party Links & Social Features
Our Site may include links to third-party websites or social media features (e.g., embedded content, share buttons). Your interactions with those third parties are governed by their privacy policies. We are not responsible for their practices.

12. Your Rights & Choices
A. Marketing Opt-Out
You can opt out of marketing emails at any time by using the unsubscribe link or contacting us.

B. EEA/UK/Switzerland (GDPR/UK GDPR)
If you are located in the EEA, UK, or Switzerland, you may have rights such as:

Access, correction, deletion, restriction, portability
Object to processing (where applicable)
Withdraw consent (where processing is based on consent)
You may also lodge a complaint with your local data protection authority.

C. California (CCPA/CPRA)
If you are a California resident, you may have rights including:
Know, access, delete, and correct certain personal information
Opt out of “sale” or “sharing” where applicable under law
Non-discrimination for exercising privacy rights
We will verify requests as required by law.
To exercise rights, contact us using the details below.

13. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will indicate when changes were made. Continued use of the Site after updates means you accept the revised policy.

14. Contact Us
If you have questions or want to exercise privacy rights, contact us:
Backyard Blend
Email: zhusa@nbqumai.com
Address: No. 55, Huigu Center, Qianjiang Street, Jiangbei District, Ningbo City, Zhejiang Province (Unit 3-4-2)
Website: https://www.backyardblendcn.com